Dealership Management - COMMERCE, OEM, Marketplaces

Client: Under NDA - Automotive Digital commerce solutions for dealers, marketplaces, OEMs, and lenders

Location: California, USA

How relationship started: Client reached out to us at a stage of dynamic dealership management platform expansion and growth, which required multiple integrations (bookout services, DMS (e.g. CDK, R&R), Credit Score, CRM, LenderDecision, insurance, taxes and more) and acceleration of full-stack platforms development: OEM and Commerce. Both directions needed quick response and actions

Challenge: Many integrations lack/missing documentation and required significant reverse engineering. OEM and Commerce platforms had to have seamless integration of complex back-end and front-ends experiences

Services: Integrations, Development Acceleration, Testing Services

Technologies: Node.js; React; GraphQL; Next.js

Achievements:

  • Built a holistic integration back-end layer
  • Implemented scalable products for Dealers and Enterprises (OEM, Lenders)
  • Built custom Marketplaces
  • Empowered the sales process at the stage of car choosing/shopping and building a deal

Value of our services:

  • Customers increased direct sales by 15-20%
  • Decreased sales lead time 3x times
  • Helped to revolutionize consumer direct real-time credit decisioning — a firm offer of credit in 60 seconds from expansive lender network of more than 40 banks
  • Increased pricing transparency for better decision-making and customer satisfaction
  • Enabled shoppers to have an opportunity to look at payment options simple and easy — finance, cash, lease and protection packages
  • Helped to build trust with thousands of customers and dealerships in North America, both online and in the showroom