The rating of instability in the outsourcing of this feature is high: 66 percent of IT organizations working on the development of applications for outsourcing, change the amount of work they outsource. Outsourcing can potentially increase the efficiency of your business, reduce the time it takes to market your application, and lead to significant savings, but only if done correctly. There are also significant risks associated with the development of outsourcing. This can negatively affect the outcome of your business and cause projects to fall out before you get a chance to run. So let's look at all the pitfalls and find out how to avoid them.
Software outsourcing problems and solutions
Quality of Service.When a comprehensive training program is put together, it can be difficult to ensure that management, on the other hand, implements it effectively. This may be because, unlike North American workers, remote workers are managed by a third party. Therefore, any issues of overall quality and efficiency can lead to customer losses and lower revenues.
Solution:Make sure the remote outsourcing team has a quality assurance command with well-defined quality procedures and that each test case is based on documented system requirements. Also, you should pay attention to its work experience. After all, the longer the team works with the IT software, the more experience it has. And accordingly, more solutions to improve the quality of the software it can find.
Inappropriate expectations.Unclear goals and misunderstandings at the beginning of the process can lead the outsourcing partner to believe that he understands the goals and aesthetic ideas of his client, even if they have different interpretations of the project.
Solution:The best way to avoid conflicting expectations is to thoroughly research any potential software outsourcing services and to insist on clear and regular communication from the beginning of the process, as well as to set specific expectations from the beginning. The best software outsourcing partners will communicate excessively in these early stages to ensure that both parties are on the same wavelength. In addition, they will set the milestones throughout the project to get feedback and ensure that the software meets stakeholder expectations before too much time or money has been invested.
Lack of communication.As we said in a previous article, that communication is the key to success for most successful teams. When each team member works remotely, it is not always easy to promote open communication.
Solution:First of all, we recommend creating a dedicated place for group communication. Modern technologies offer many group chats for employees. Also, you should involve outsourcing team members in scheduled meetings. When talking to an IT outsourcing company, it is important to use video calls and images when possible, because the picture is really 'worth a thousand words.' In addition, speaking slowly and using only formal language, avoiding jargon and metaphors, can help ease the communication barrier. Finally, at the end of each call, always check that the interlocutor has understood you correctly. This will ensure that all parties have the same understanding of the same topic.
Code quality pitfalls.Determining whether an outsourcing team adheres to quality standards when coding your program is a problem that is exacerbated when you work without significant coding knowledge. Code quality is an ambiguous term, as there are probably no clear definitions for high-quality and low-quality code.
Solution:Good code should have two key qualities: clarity and maintainability. Well-documented and well-tested code is critical to long-term success and trouble-free operation. The team you outsource must have a check to ensure that the quality of the code is consistent. Before you sign up for a company, ask if they use measures such as code review, unit testing, and functional testing. These precautions will help make sure they have developed a reliable program before passing it on to you.
Lack of knowledge.There is nothing worse than a blind man leading a blind man. When you hire someone to do something you don't quite understand. It often takes a long time to expect a quality product. Sometimes it even leads to the fact that the customer waits until the pigs learn to fly.
Solution:Choose an experienced team that has extensive experience in the field of system support. And then your role will be only to describe the desired end result, ask and listen to their suggestions and rely on their experience and talent. In the agreed time you will receive the final quality product.
Bottom lineAfter meeting the main problems face to face and finding ways to solve them, you can see that there are no problems in avoiding software outsourcing problems. After all, choosing a reliable outsourcing partner with experience in a particular field is really important. Hebron Soft is a magic wand that has extensive experience in creating software for leading companies in the United States and Canada, will be your lifeline. Contact us and we will help you to avoid software problems.
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